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Workspace setup

Inviting Team Members

Summary

Jewlerist workspaces can have multiple team members, each with a role that determines what they can see and do. The workspace owner invites team members by email, assigns them a role, and can customise their permissions. This article explains roles, permissions, and the invitation process.


Who this is for

This article is for workspace owners who want to invite team members and configure their access levels.


Roles

Every team member has one of four roles:

Role Description
Owner Full access to everything, including workspace settings, billing, and all permissions. There must always be at least one owner.
Manager Nearly full access. Can do everything an owner can except delete assets and manage certain workspace-level settings.
Staff Operational access. Can work with assets, orders, costs, payments, and tasks, but cannot manage workspace settings or other team members.
Viewer Read-only access. Can view assets, costs, orders, and tasks but cannot create or modify records.

Each role has a default set of permissions. The workspace owner can customise permissions for individual team members.


Permissions

Permissions control what a team member can do. They are grouped into categories:

Permission What it controls
workspace.manage_settings Access to workspace configuration and settings.
staff.manage Ability to invite, deactivate, and manage team members.
permissions.manage Ability to change roles and permissions for other team members.
assets.read View assets in the inventory.
assets.write Create and edit assets.
assets.delete Delete (archive permanently) assets.
assets.move Move assets between locations.
assets.adjust Make adjustment events on assets.
costs.read View expenses.
costs.write Create and edit expenses.
sales.read View orders.
sales.write Create and edit orders.
payments.write Record payments and refunds.
batches.manage Manage batches.
tasks.read View tasks.
tasks.management Create, edit, and delete tasks.
articles.read View articles.
articles.write Create and edit articles.

Owners always have all permissions, regardless of what is configured.


Inviting a team member

To invite someone to your workspace:

  1. Go to Staff in the sidebar (visible to owners and users with staff management permissions).
  2. Create a new invitation.
  3. Enter the person's email address.
  4. Choose a role preset: owner, manager, staff, or viewer.
  5. Send the invitation.

The invited person receives an email with a link to accept the invitation. They will need to create a Jewlerist account (or sign in to an existing account) to join the workspace.

Invitations expire after a set period. If an invitation expires, you can revoke it and send a new one.


Customising permissions

After a team member has joined, the workspace owner can customise their permissions beyond the role preset. For example, you might give a staff member the ability to manage tasks but not record payments.

To change permissions:

  1. Go to Staff in the sidebar.
  2. Open the team member's settings.
  3. Adjust individual permissions or change their role.

Changes take effect immediately.


Deactivating team members

If a team member leaves or no longer needs access, you can deactivate them. Deactivation:

  • Removes their ability to sign in to the workspace.
  • Preserves their historical records (events they recorded, tasks they created, etc.).
  • Does not delete their user account (they can still access other workspaces).

Deactivated team members can be reactivated if they return.


Work specialties

In addition to roles, each user has a work specialty that affects what they see in the sidebar:

Specialty Effect
General Default. Sees all inventory and features.
Designer Hides assets. Focuses on design request fields.
Stone setter Hides designs. Focuses on assets and production.
Customer service Hides assets and designs. Focuses on contacts, inbox conversations, and orders.

Work specialties are set per user (in My Profile) and affect the sidebar navigation regardless of role.